PrivacyPolicy
Your privacy is our priority. Learn how we collect, use, and protect your personal information when you use 5 Steps Real Estate's global methodology platform and network services.
GDPR Compliant
Full compliance with European data protection regulations
Secure by Design
Industry-standard encryption and security measures
Transparent Processing
Clear information about how we use your data
Your Control
You decide how your personal information is used
1. Introduction
At 5 Steps Real Estate, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our global property methodology platform and network services.
2. Information We Collect
Personal Information
Technical Information
3. How We Use Your Information
We use your information to provide and improve our global property methodology platform and network services:
Core Services
Platform Improvement
5. Your Rights and Choices
Under the General Data Protection Regulation (GDPR) and other applicable laws, you have comprehensive rights over your personal data:
Access
Request a copy of your personal data
Correction
Update inaccurate or incomplete information
Deletion
Request removal of your data ("right to be forgotten")
Objection
Oppose processing for certain purposes
Portability
Receive your data in a transferable format
Withdraw Consent
Opt out of optional data uses anytime
Exercise Your Rights: To exercise any of these rights, contact us via our contact page or email privacy@realestate-lisbon.com
6. Data Security
We implement comprehensive security measures to protect your personal information:
Technical Safeguards
Organizational Measures
Important Note: While we implement industry-standard security measures, no system is completely secure. We cannot guarantee absolute security against all potential threats.
7. International Data Transfers
Your data may be transferred to countries outside the European Economic Area (EEA) for processing by our service providers.
GDPR Safeguards
- • Standard Contractual Clauses (SCCs)
- • Adequacy decisions by the European Commission
- • Binding Corporate Rules where applicable
- • Additional security measures for high-risk transfers
Your Protections
- • Same level of protection as within the EU
- • Right to object to transfers
- • Transparency about transfer destinations
- • Regular assessment of transfer risks
8. Children's Privacy
Our services are not directed to individuals under 16 years of age, and we do not knowingly collect personal information from children.
Our Commitment
- • We do not target or market to children under 16
- • If we learn we've collected data from a child, we delete it promptly
- • Parents can contact us to request removal of their child's data
- • We comply with applicable children's privacy laws
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements.
How We Notify You
- • Email notifications for significant changes
- • Prominent website notices
- • 30-day advance notice when possible
- • Summary of key changes provided
Your Options
- • Review changes before they take effect
- • Contact us with questions or concerns
- • Exercise your rights under the new policy
- • Stop using our services if you disagree
10. Contact Us
For questions about this Privacy Policy or our data practices, please contact us:
Data Protection Officer
Email: privacy@5stepsrealestate.com
Response Time: Within 48 hours
Languages: Multiple languages supported
Supervisory Authority: You also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD) at www.cnpd.pt